{
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  "@type": "Article",
  "@id": "https://www.vidyasource.com/case-studies/consular-systems-modernization-state-department/",
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  "headline": "Cutting U.S. Passport Renewal From Months to Days",
  "description": "The Bureau of Consular Affairs cut passport renewal from months to days. A Consular Systems Modernization case study on Vidya's architecture work at State.",
  "about": {
    "@type": "Organization",
    "name": "U.S. Department of State, Bureau of Consular Affairs"
  },
  "author": {
    "@id": "https://www.vidyasource.com/#organization"
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    "@id": "https://www.vidyasource.com/#organization"
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  "image": "https://www.vidyasource.com/img/blog/passport.jpg",
  "keywords": [
    "Modernization",
    "Government",
    "Architecture",
    "Java",
    "Security",
    "Java",
    "Spring Boot",
    "Red Hat OpenShift",
    "Salesforce",
    "Oracle Exadata",
    "RabbitMQ",
    "Resilience4j",
    "React",
    "TypeScript",
    "Chakra UI",
    "Azure Databricks",
    "Jenkins"
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    {
      "@type": "Question",
      "name": "What is the Consular Systems Modernization program?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Consular Systems Modernization (CSM) is the U.S. Department of State program that moved the Bureau of Consular Affairs off legacy on-premise systems and onto a hybrid FedRAMP cloud. The State Department awarded the prime contract to Northrop Grumman at $434,248,871 across the base period and all options, and Peraton assumed the prime role after acquiring the division that held the work. Vidya performed on CSM as a subcontractor."
      }
    },
    {
      "@type": "Question",
      "name": "What was Vidya's role in the online passport renewal modernization?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Vidya supplied lead architecture, senior software engineering, and DevSecOps engineering on the FedRAMP High program that produced Online Passport Renewal. Vidya's engineers designed the event-driven Java and Spring Boot services on Red Hat OpenShift, built the accessible React component library the product teams shared, and configured the delivery pipeline. The State Department led the program and owns the outcome, and Vidya delivered a defined portion of the engineering underneath it."
      }
    },
    {
      "@type": "Question",
      "name": "How does Vidya approach State Department legacy system modernization?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Vidya peels one functional domain at a time out of the legacy estate behind a network traffic interceptor, runs the old and new paths in parallel with synchronized data, and retires the legacy path only after the replacement proves itself in production. That sequence costs more than a single cutover because the program pays for two systems at once. A service that issues over 20 million passports a year cannot absorb a failed flag day, so the duplication buys real insurance."
      }
    },
    {
      "@type": "Question",
      "name": "What results did Online Passport Renewal deliver for citizens?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Americans renewed more than 2 million passports online in the service's first months. Bureau surveys recorded a 97 percent positive review rate and an 80 percent increase in trust in government among users. The Partnership for Public Service named the State Department leaders and the Online Passport Renewal team Service to America Medals honorees."
      }
    }
  ]
}